Computer Services

Computer Services

Protection

  • SECURIT-PLUS Anti-virus & spyware with guaranteed 24/7 local US support
  • ON-LINE BACK-UP Back up your files, pictures, and documents for Windows or Mac
  • PASSWORD-GENIE Password management for multiple computers and securely protected
  • CLEVER ASSIST Allows INS techs to help you remotely with internet connections
  • TOTAL-TECH 24/7 Computer Tech in your pocket, this service includes diagnostic virus & spyware removal and consumer electronics support

Secure IT

Plain and simple – SecureIT is built for computers users that need the ultimate in online security protection but don’t want to become security or technology experts. SecureIT offers ease of use comprehensive protection technology, installation help with a protection guarantee and 24/7 live computer help.

 SecureIT  SecureIT Plus  SecureIT Live
Anti-virus – Real time protection against viruses, worms, trojans and rootkits  
Anti-spyware – Real time protection against spyware, key loggers, and other malware programs.
Hands-free Security Updates – No user interaction required
 Pop-up Blocker – Stop annoying pop-ups from invading your PC.
 Personal Firewall – Prevent hackers from entering your computer
 Monthly Summary Report – Receive monthly e-mails showing the status and actions performed.
 Online Internet Reporting – See important real-time details for every security threat stopped
 24/7 Tech Support – We provide the ultimate support via chat, phone and remote PC support.
 Hard Drive Maintenance & File Optimization – Ensure your PC runs at top performance with defrag software
Content Filtering & Parental Controls – Restricts access to unsuitable web pages; controls use of Internet
Eligible for SecureIT Guarantee – Requires Supported Remote Installation for clean PC or Fresh Start Service.
Licence to PC Ratio – If you choose SecureIT over the Live or Plus you will get a license that you can use on 3 PCs  1 license pays
for 3 PCs
 1 license pays
for 1 PC
 1 license pays
for 1 PC

Total Tech Services

Virtual PC Repair From the Comfort of Home
Say Goodbye to PC Worries!

With todays complex hardware, software and peripherals, it’s more difficult than ever for the common computer user to know how to solve complicated PC problems. That is why out TotalTech services are so valuable.

TotalTech is your dedicated provider of computer, networking and technology support that’s available wherever you are! Our trained U.S. bases technicians are on-call 24/7 and offer affordable one-time services and annual subscriptions for Windows and Mac to serve you better.

Results are Guaranteed

If there is not complete satisfaction with our work, customers can call us within 48 hours and we will do our best to fix the problem or we will issue a full refund!

Free Initial Consulation!
TotalTech technicians will perform an upfront diagnostic to help determine the problem and recommend the right repair solution.
Free!
Total TuneUp
Professionally administered PC diagnostic scan and performance tune-up. This service deletes unnecessay files on customers hard drive, recommends and removes unneeded programs, adjusts PC settings, performs hard drive defrag and other general cleaning. A customer reports is e-mailed to the custom upon completion.
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Virus + Spyware Removal
Scan and Identify computer threats, followed by the professional removal of malicious code via a secure remote connection. Before the session is ended, our trained technicians will perform necessary anti-virus and Windows updates, in addition to providing the customer helpful tips on avoiding infection in the future.
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Complete Care
Combines our Total TuneUp service with our Virus + Spyware Removal giving the customer over $25.00 in savings!
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Advanced Repair
Quality advice and remote support to diagnose and repair any computer problem outside the scope of our Total TuneUp and Virus + Spyware Removal.
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OS Training + Customization
Provides a personal, in-depth walk through of the new operating system as well as customization of settings and features so your customers new computer can serve them better! For Microsoft Vista and Mac OS X
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Total Membership
Your customers get full access to all of our TotalTech services and benefits for an entire year, all for one low price! Compliment this service with SecureIT, our powerful virus protection software and Online Backup service and your customers have total peace of mind!
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Online Backup

Disasters can occur anytime, anywhere. What would happen to your critical data in the event of natural calamity, theft, hardware failure or human error? Online Backup is the safe, automatic and secure way to safeguard your critical data. You simply install it, choose what to backup, and forget it. Online Backup does the rest. Never again worry about accidental deletion of files, hard drive failures, lost data from computer theft, or data loss from virus and spyware threats.

Features

  • Easy online backup of photos, music, documents and more.
  • Safe and secure 128 bit SSL encryption: the same protection used
    by banks today.
  • Automatic and reliable. Built to set it and forget it. You can also schedule specific times to back up and Online Backup does the rest.
  • Fast, efficient backups. After the initial backup is complete, Online Backup only backs up files that have been added or changed, making subsequent backups lightning fast.
  • Multiple computer use. Install Online Backup on an unlimited number of computers and share your storage quota among multiple machines. You can even view and restore from computer to computer.
  • Retention and version history of your files for easy recovery from unintended deletions and changes.
  • Bandwidth throttling allows you to limit Online Backup’s use of your Internet connection to suit your needs.
  • 24/7 support. Phone, Chat and E-mail support is included at no extra cost.
  • Click here to go to the Online Backup support site!
Storage
5GB – If you have a limited number of critical files, or, if your files are smaller in size, then the 5GB option is perfect for you! Small text documents, e-mail on your local hard drive, even a few hundred music files can be backed up.
50GB – Perfect for storing your critical files, important photos and music. The 50GB storage option gives you plenty of space to store all of your important files, safely and securely. Equal to about 10,000 songs or about 16,000 photos,* the 50GB storage option will handle most individuals critical backup needs!*assuming 5mb file size per song and 3mb per photo
250GB – An excellent choice for families or small businesses, the 250GB storage option is an ample amount of storage and a great value! Equal to about 50,000 songs or about 80,000 photos, the 250GB storage option will handle any family or business backup needs!

Password Genie – Secure Password Management

Rely on Something Other than Pen and Paper

Password Genie is a password manager that works across multiple computers and users and is designed for both security and convenience. You can easily save all of your usernames and passwords in one location which is securely protected and can only be accessed by you!

Don’t rely on pen and paper any longer. Save time and simplify your web life with Password Genie!

Password Genie Features

Smart Logins

No complex learning required. Password Genie saves your usernames and passwords and provides auto-fill, auto-submit, and keystroke options.

Advanced Custom Options

Password Genie comes with multiple preference options that will make your experience unique and browsing hassle-free.

Safe and Secure

All your personal data and preferences are stored with 256-bit AES encryption and transferred with 128-bit SSL, the same technology used by secure sites and banks today. In addition, your data is further protected by requiring access to your computer with a password only you know.

Multiple Users/Multiple PCs

Password Genie can be installed on up to five (5) computers with unlimited users. Best of all, your saved logins, usernames, passwords, and preferences are synchronized across all your installations so they are available wherever you are.
Automated Backups Password Genie ensures that all your saved website usernames and password are securely backed up and available in case you need to do a reinstall or transfer to a new computer at any time.

24/7 Support

Phone, Chat, and E-mail support is included 24 hours a day, 7 days a week, at no extra cost.

For More Information Call (563) 427-3222