Lifeline

Lifeline Program Information

Lifeline is a government program that offers qualified customers a discount on their monthly their service bill. (services included = phone and or internet bill.)

How much can qualifying customers save on their phone bill?
Lifeline customers will save up to $9.25 on their basic monthly service bill. One discount per household.

How do I know if I’m eligible?
Go to www.lifelinesupport.gov to determine your eligibility. Various factor determine eligibility included but not limited to:

  • Medicaid
  • Supplemental Nutrition Assistance Program
  • Low Income Home Energy Assistance Programs
  • Federal Public Housing Assistance
  • Supplemental Security Income
  • National School Lunch Program
  • Temporary Assistance to Needy Families Program

Are there any restrictions?
Participants may only receive low-income assistance from one wireline or wireless telephone provider per household. The name on the bill must match the name of the participant in the eligible program. Lifeline customers may purchase all services offered to non-Lifeline customers.

Will my benefits ever be discontinued?
Benefits will be discontinued when you no longer meet eligibility requirements or when proof of eligibility is not received.

Being a Lifeline customer does not protect from disconnection if participant fails to pay his or her telephone bill.

Apply for Lifeline
1. Complete eligibility and certification criteria at www.lifelinesupport.org.
2. When you receive eligibility verification, return it to our business office within 7 business days.
3.) Subscribers must meet eligibility criteria and re-certify annually at www.lifelinesupport.org

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